Frequently Asked Questions

Pynk Health is a psychology practice dedicated to supporting women in achieving improved mental health and overall wellbeing. While we specialise in women’s health, we provide a safe, inclusive, and welcoming space for individuals from all walks of life and genders. Our team of experienced psychologists offers tailored, evidence-based care to help you navigate life’s challenges and achieve your goals.

Our friendly admin team and client engagement specialist will be your first point of contact. They’re here to answer your questions, guide you through the booking process, and ensure you’re matched with the best therapist for your needs. From your initial enquiry to your ongoing care, our team is dedicated to supporting you every step of the way.

Our team includes highly skilled clinical psychologists, registered psychologists, trauma specialist counsellors, and EMDR practitioners. All our therapists are trained, qualified, and fully accredited to work in Australia, ensuring you receive the highest standard of care. For detailed information about our team and their specialties, visit our team here.

We understand the importance of timely support. Appointment availability varies, but we aim to offer initial sessions within two weeks, or sooner if possible. Contact us to discuss your needs, and we’ll prioritise finding a time that works for you.

If you’re looking for a safe, supportive space to address mental health concerns or life challenges, Pynk Health could be a great fit. Whether you’re managing ADHD, exploring your identity, navigating motherhood, or seeking tools to enhance well-being, we tailor our approach to your goals.

Session fees vary depending on the type and length of the session. For detailed pricing, please contact us. Medicare rebates may be available with a Mental Health Treatment Plan, and private health insurance rebates might also apply.

We offer Telehealth appointments for clients who prefer the flexibility of online sessions. Using a secure platform, you can access therapy from the comfort of your home, ensuring high-quality care no matter where you are.

In your first session, you’ll discuss your concerns, goals, and background with your psychologist. Together, you’ll co-create a personalised treatment plan. Subsequent sessions focus on implementing strategies, tracking progress, and adapting the plan as needed.

We send you a link for the appointment via email, and at the time of your appointment, you just click on the link in your email and join your session with your practitioner.

Standard sessions are typically 50 minutes. However, longer or shorter appointments can be arranged based on individual needs.

Yes, you may be eligible for a Medicare rebate if you have a Mental Health Treatment Plan from your GP. This rebate applies to up to 10 sessions per calendar year.

Many private health insurance providers offer rebates for psychological services. Check with your insurer to confirm your coverage and eligibility.

Your privacy is a top priority. We adhere to strict confidentiality and data protection protocols. Our records are securely stored, and Telehealth sessions are conducted on encrypted platforms to ensure your information remains safe.

While full anonymity is challenging due to the nature of psychological services, your confidentiality is always protected. We only collect and store information necessary for providing effective care.

Getting started is simple. Contact us via phone, email, or our website to book an appointment or ask questions. Our friendly team will guide you through the process and match you with the right therapist to meet your needs.